Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@sboknife.com.
- All
- Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 24-36 hours!
Questions
Yes, we can ship globally. Please contact us promptly if needed
Most orders take 7-10 business days to arrive. Delivery details will be provided in your confirmation email.
Returns are accepted for 15 days after you receiving date according to our refund policy. Just email us directly and we’ll take you through the process. hhcry666@gmail.com
Sorry, we do not currently offer product customization.
*The best way to keep a knife clean is to wipe it down after every use,but for the less-diligent, periodic cleanings will suffice.
*Q-tip,toothbrush,and toothpicks are particularly good at removing grime,paying particular attention to the pivot and handle.
*Use warm water and mild dish soap to thoroughly wash the knife,please keep the knife dry with a rag or better tools.
*Once it's clean and dry,it's suggested to maintain the blade by wiping some Anti Rust Oil
Note: Don’t take apart your knife — it might void the manufacturer’s warranty.
The technologically advanced coatings on the blades of some knives are designed to add beauty to the products and to enhance specific performance features. Although the coatings are designed to stand up to continual knife use, in time, all coatings will show some wear. Scratches, fading, and other signs of wear are not defects; they should be expected and considered normal. The warranty does not guarantee the esthetics of a product after it has been used. We are sorry, but we cannot recoat a blade for you, even for a fee.
SBOknives are made in China.
The blades are sharpened to a range of angles, depending on the type of steel and end-use of the knife. Generally, SBO knives are sharpened to angles of between 20° and 22°. When sharpening your blade, we recommend maintaining a consistent angle of 20°–22°.